Frequently Asked Questions
Everything you need to know about shopping with TWO SVGE.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location, usually ranging from 7-21 business days.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original, unused condition with all packaging intact to qualify for a full refund.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, TWO SVGE ships to most countries worldwide. Shipping costs and potential import duties are calculated at checkout based on your delivery address.
How do I contact customer support?
Our support team is available via email at support@twosvge.com or through our website's live chat feature Monday through Friday, 9 AM to 5 PM EST.